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Excel Learning Terms of Service

Cancellation Fee

If you need to cancel your tutoring appointment, we respectfully request a 24-hour notice. Any cancellation or reschedule made less than 24 hours before appointment incurs a $30 fee.

Class Drop Fee

At Excel we endeavor to offer a wide array of classes and as such we employ a wide variety of highly qualified teachers and purchase extra equipment. We also offer classes at a low-class ratio to ensure that every student 0-100 gets the very best that Excel and its instructors have to offer. Therefore, we have to implement a cancellation policy that covers our cost and protects our time.

We respectfully request a two-week written drop notice prior to the deadline date or the start date of a class, whichever comes first. Notices can be emailed to rclements@excellearning.academy.

All drops will incur a non-refundable 10% class fee and 3% credit card fee, for a total 13% fee, for all drops requested and approved within the two-week drop period.

Classes dropped after the two-week drop period will not be refunded.

Photo & Video Release

 

Participation in any tutoring, classes, seminars, or camps at Excel Learning may result in photographs and videos being taken for the intention and purpose of creating marketing material or sharing about our services both in print, on our website and on various social media platforms (including but not limited to Instagram, Facebook, YouTube etc.)

By participating in tutoring, classes, seminars, or camps at Excel Learning you are confirming that you understand that you and/or your children may be photographed or videoed at Excel Learning during any and all activities. You further understand and agree by participation that these photographs and/or videos may be used in promoting our services, either in print or on the Internet. This covers any and all activities participated in by either you or your children. You further understand that there will be no payment for any photographs or videos taken while participating in activities at Excel Learning.

TAFA Partnership Classes

All TAFA partnership classes must have a minimum of 8 students to move forward. If for any reason we do not meet that minimum you will be refunded.

These classes should be registered with our partner Texas Academy of Faith & Arts, but paid through Excel. If you have not registered, please do so here: https://registration.tafa.org/login.

 

Registration Information

Registration for the school year will begin in the Spring or Summer and continue through the first day of class. THERE ARE NO REFUNDS AFTER THE FIRST DAY OF CLASS!

Payment Plans and Fees

Class fees listed in the TAFA catalog or our website are per year, not per semester. Full payment is required for all TAFA partnership classes, Excel does not offer a payment plan.

Storage/Facility Fee (12%)

This fee covers a portion of the storage and facilities we use to host TAFA partnership classes. This fee is automatically added and reflected in the Excel payment schedule.

Drop/Fee Schedule

TAFA partnership classes dropped after TAFA orientation will have a 50% non-refundable fee. Classes or lessons dropped after the first day of class will not be refunded.

Drop Week for Spring Semester

Classes with only a 1 semester obligation must be dropped on December 6-7 to avoid automatic re-enrollment and fees for the Spring semester. Classes with a two-semester financial obligation must be paid even if the class is dropped in the Fall.

If you have any questions please do not hesitate to reach out, rclements@excellearning.academy.

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